Practical Academic Librarianship: The International Journal of the SLA Academic Division <p><em>Practical Academic Librarianship</em> (<em>PAL</em>) seeks to advance knowledge in the field of academic librarianship through the publication of scholarship with an emphasis on the practical side of academic library work. <em>PAL</em> is a peer-reviewed, open access journal for librarians and other information professionals serving college and university library departments or affiliated institutions including research centers, institutes, specialized collections, and other affiliated units within or related to academic institutions.</p> en-US Everything we publish is freely available. 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(Stacey Greenwell and Jennifer Schatz Bartlett) (Stacey Greenwell and Jennifer Schatz Bartlett) Fri, 26 Aug 2022 16:46:10 +0000 OJS 60 The English Conversation Group: A Library-led Virtual Program for International Students <p>Academic libraries play a key role in helping international students adjust to a new learning environment. The abrupt halt to in-person activities due to COVID-19 meant that many libraries had to find new and creative ways of utilizing technology to continue serving patrons. In fall 2020, the English Conversation Group (ECG) at the University of Windsor’s Leddy Library pivoted to offering virtual sessions for the first time in the program’s history due to the COVID-19 pandemic. The sessions have been successful in continuing to support international students and have allowed for students to engage with the university, the library, and each other despite being physically separated. The authors detail the process, challenges, and outcomes of hosting English Conversation Group using Blackboard Collaboratory for international students. This case study provides limited empirical evidence for libraries who have an interest in offering a&nbsp;&nbsp; web-based English conversation program in order to support international students.</p> Shuzhen Zhao, Rong Luo, Christine Sabina, Karen Pillon Copyright (c) 2022 Practical Academic Librarianship: The International Journal of the SLA Academic Division Thu, 18 Aug 2022 00:00:00 +0000 Others-Oriented Reference: Employing Cultural Humility in the Reference Interview <p>Cultural humility has become a popular phrase in many contexts.&nbsp; Despite its popularity, cultural humility retains some ambiguity, particularly for professional application.&nbsp; This essay aims to resolve some of that by providing a brief overview of the term and specifically aiming to define cultural humility in the context of Library and Information Science. After providing a definition, this essay aims to assess a foundational component of librarianship, the reference interview, through this refined lens of cultural humility.&nbsp; The essay progresses to provide two examples showing how cultural humility can enrich reference services: referrals and relational integration.&nbsp; The authors of this essay argue that cultural humility may play a critical role in reviving the reference interview.</p> Grace Andrews, Bethany Radcliffe, Garrett Trott Copyright (c) 2022 Practical Academic Librarianship: The International Journal of the SLA Academic Division Thu, 18 Aug 2022 00:00:00 +0000 Which Libraries are Open?: How to Quickly Map Library Reopening Statuses and Service Updates Using CARTO <p>This article outlines how libraries can quickly map library information such as location and service updates using the free version of CARTO, an online mapping platform that provides both free and subscription-based accounts. Institutions with multiple library locations and different COVID-19 site reopening statuses can quickly map which library locations are open, partially opened or closed and indicate what services are currently available. Mapping this data requires minimal technical expertise and time, and the map itself can be helpful for patrons, librarians and staff.</p> Karen Okamoto Copyright (c) 2022 Practical Academic Librarianship: The International Journal of the SLA Academic Division Thu, 18 Aug 2022 00:00:00 +0000 The Research Support Needs of Emerging Researchers Employed at the Education Faculty of a University of Technology <p><strong>ABSTRACT</strong></p> <p>Globally academic institutions are under pressure to improve their research outputs, both in terms of quality and quantity. The library plays an important role in providing research support services to its community of researchers so that they can contribute to research. As a young research institution, CPUT has a large cohort of emerging researchers, among those, teacher educators in its Education Faculty. &nbsp;This study, based on research for a master’s degree (Oosthuizen, 2019), set out to determine their research support needs by using a mixed methods approach which included collecting mostly quantitative data from researchers and qualitative data from support staff. It found that this group of researchers needs the library’s support at all stages of the research life cycle, but to varying degrees. The information gathering stage is where the library’s support is considered necessary by almost all, while the majority of respondents did not consider support in the planning stage as necessary. It was found that many respondents were neutral about some services, indicating their unfamiliarity with what the library does or might offer. The study recommends that the library improve the awareness for the research support services it offers and that it works more collaboratively with other research support entities at the university for a more streamlined approach to research support. While this study investigated a small sample of researchers, its findings can be used by the library to tailor services to a particular group of users.&nbsp;&nbsp;</p> Christel Oosthuizen, Michelle Kahn Copyright (c) 2022 Practical Academic Librarianship: The International Journal of the SLA Academic Division Wed, 24 Aug 2022 00:00:00 +0000 Introduction to Volume 12, Issue 1 <p>Introduction to Volume 12, Issue 1 of <em>Practical Academic Librarianship: The International Journal of the SLA Academic Division</em>.</p> Stacey Greenwell; Jennifer Bartlett Copyright (c) 2022 Practical Academic Librarianship: The International Journal of the SLA Academic Division Thu, 18 Aug 2022 00:00:00 +0000